Support
Get in touch
Write to support@hakuhealth.com and a person will answer.
Membership
haku health is free to start, with 3 AI reads a day. The club is a paid membership with a 7 day free trial. It reads 5 photos and 10 typed meals a day, and opens the four angles and the AI morning note. Manage or cancel any time in your iPhone's Settings, under your name, then Subscriptions. To restore a membership on a new phone, open the membership screen and tap Restore purchases.
Scanning tips
- Hold a barcode inside the frame. It reads by itself.
- For a product with no barcode match, photograph the ingredient panel, the part that starts with 原材料名 on Japanese packaging.
- For a meal, photograph the whole plate from above in good light.
- No camera handy? Tap Search and describe the meal in a few words, or type the barcode number.
Privacy
Read the privacy policy.